India is fast emerging
as the global outsourcing hub. The IT enabled services industry is forecast
to explode at exponential rates - from 23,000 people and $ 10 million
p.a. in 1998 to over a million people and revenues in excess of $ 20
billion by 2008. Pivotal segments are going to be back office operations,
Bookkeeping & Accounts, medical transcriptions, insurance claims
processing, customer interaction centers and content development. Current
trends suggest that the country is well on course for achieving the
above target.
Strategic Stakes in IT for Government of India
IT is one of the Government of India's top five priorities.
Information Technology Act 2000 : The Information Technology Act (IT
Act) 2000 brings E-commerce within the purview of law and accords stringent
punishments to "cyber criminals". With this, India joins a
select band of 12 nations that have cyber laws.
A separate Ministry of Information Technology expedites swift approval
and implementation of IT projects and streamlines the regulatory process.
The National IT Task Force submitted its 108 point Action Plan to promote
IT in the country. The Government of India has approved the plan and
is in the process of implementing it.
Regulations
100% foreign ownership permitted in IT Enabled Services industry unlike
other sectors where foreign ownership is restricted.
Software Technology Parks (STPs) established.
Ready to plug IT infrastructure and telecom facilities available.
Single window clearance for all regulatory compliance issues.
Infrastructure
Basic, Cellular, Paging and Internet Services privatized. Software Technology
Parks (STPs) established.
Domestic leased circuit tariff reduced by 80% in last 1 year.
International Internet Gateway privatized-likely reduction in tariff.
Intrinsic Strengths
A booming IT industry, with IT strengths recognized all over the world.
Largest English-speaking population after the USA.
Highly Skilled and tech-savvy workforce of educated, English-speaking
personnel.
Cost-efficient man-power. Per agent cost is around 1/8th that in USA
& Canada, 1/6th that in Europe.
Even as it provides
wheels to outsourcing around the globe, Indias IT sector (including
the Business Process Outsourcing and IT enabled Services) has been a
lively engine of growth, powered by the boundless energy of Human Enterprise.
Through their single-minded pursuit they have actualized the promise
inherent in Excellence. Qualcrest is proud to be an Indian organization,
which effectively leverages and supplements Indian governments
initiatives to provide Quality Accounting & Back office Outsourcing
solutions and services to you out of India. Our quest for Excellence
and our experience ensures that we will deliver the best possible quality
every time, at significant cost savings to you.
